Munzur ÜniversitesiMunzur ÜniversitesiAçık Erişim Arşivi · RDL Open

According to the views voter the municipal service quality: A scale development study

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Özet

The purpose of the present study is to provide the literature of Turkish local politics with a scale for measuring municipality service quality. The universe of the study consists of electors, who live central cities located in the TRB-1 region. Firstly, a pool of items was formed for the scale. The raw data obtained from the pilot application were analyzed with descriptive tests, a reliability test, an item-total correlation test , a lower-upper 27% difference test and confirmatory factor analysis. As a result, the scale was found to be valid and reliable.

Anahtar Kelimeler

İşletmeKamu Yönetimiİstatistik ve Olasılık
RDL Kalıcı Bağlantı (PID)
https://rdlopen.rawdatalibrary.net/r/munzur/5601Resmi atıflarda kullanılan kalıcı adres
İndeks kayıtları
TR DizinTR Dizin'de ara
Kaydın indeks veri tabanlarındaki sayfası (aktarımda alınan kayıt numarasıyla). Erişim, indeksin kendi koşullarına bağlıdır.
Atıflar
TR Dizin
2
Her kaynağın kendi saydığı toplam atıf; aktarım ve zenginleştirme sırasında alındı.
Tam Kayıt
AlanDeğerDil
dc.contributor.authorDüsükcan, Muhammet
dc.contributor.authorDerin, Neslihan
dc.contributor.authorYatkin, Ahmet
dc.contributor.authorÇakınberk, Arzu
dc.contributor.authorDemirel, Erkan T.
dc.contributor.authorGüven, Mehmet
dc.date.accessioned2026-10-28T15:07:25.577245965Z
dc.date.available2026-10-28T15:07:25.577245965Z
dc.date.issued2013
dc.description.abstractThe purpose of the present study is to provide the literature of Turkish local politics with a scale for measuring municipality service quality. The universe of the study consists of electors, who live central cities located in the TRB-1 region. Firstly, a pool of items was formed for the scale. The raw data obtained from the pilot application were analyzed with descriptive tests, a reliability test, an item-total correlation test , a lower-upper 27% difference test and confirmatory factor analysis. As a result, the scale was found to be valid and reliable.
dc.identifier.endpage52
dc.identifier.issn1300-1825
dc.identifier.issue3
dc.identifier.startpage31
dc.identifier.urihttps://rdlopen.rawdatalibrary.net/r/munzur/5601
dc.identifier.volume22
dc.language.isotr
dc.relation.ispartofÇağdaş Yerel Yönetimler
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.subjectİşletme
dc.subjectKamu Yönetimi
dc.subjectİstatistik ve Olasılık
dc.titleAccording to the views voter the municipal service quality: A scale development study
dc.typeArticle
rdl.citation.trdizin2
rdl.source.indexTRDIZIN