Düsükcan, Muhammet; Derin, Neslihan; Yatkin, Ahmet; Çakınberk, Arzu; Demirel, Erkan T.; Güven, Mehmet

The purpose of the present study is to provide the literature of Turkish local politics with a scale for measuring municipality service quality. The universe of the study consists of electors, who live central cities located in the TRB-1 region. Firstly, a pool of items was formed for the scale. The raw data obtained from the pilot application were analyzed with descriptive tests, a reliability test, an item-total correlation test , a lower-upper 27% difference test and confirmatory factor analysis. As a result, the scale was found to be valid and reliable.

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