Studying the relationship between employees' occupational burnout levels and satisfaction of life: A research in private banks

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This study was carried out to determine whether bank employees' burnout levels and satisfaction of life differentiate significantly according to certain variables and to reveal the relationship between them. Bank employees' satisfaction of life was measured by using Satisfaction of Life Scale and their burnout levels by Maslach Burnout Inventory. The main scope of research comprised of bank employees working in cities of Sivas and Tunceli. A total of 264 bank employees participated in this research. As a result of this research, it appeared that participants' satisfaction of life levels were generally high. When the mean scores obtained by them from burnout scale were scrutinized, it was observed that sample's emotional burnout and depersonalization levels were high and the personal accomplishment levels were medium. It was concluded in the research that there was a poor relationship between burnout and satisfaction of life. In addition, certain differences were discovered in each of the three sub dimensions of burnout levels of bank employees, in terms of variables such as gender, age, marital status, education and length of service.

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dc.contributor.authorCakinberk, Arzu
dc.date.accessioned2026-10-28T15:03:49.683677162Z
dc.date.available2026-10-28T15:03:49.683677162Z
dc.date.issued2011-08
dc.description.abstractThis study was carried out to determine whether bank employees' burnout levels and satisfaction of life differentiate significantly according to certain variables and to reveal the relationship between them. Bank employees' satisfaction of life was measured by using Satisfaction of Life Scale and their burnout levels by Maslach Burnout Inventory. The main scope of research comprised of bank employees working in cities of Sivas and Tunceli. A total of 264 bank employees participated in this research. As a result of this research, it appeared that participants' satisfaction of life levels were generally high. When the mean scores obtained by them from burnout scale were scrutinized, it was observed that sample's emotional burnout and depersonalization levels were high and the personal accomplishment levels were medium. It was concluded in the research that there was a poor relationship between burnout and satisfaction of life. In addition, certain differences were discovered in each of the three sub dimensions of burnout levels of bank employees, in terms of variables such as gender, age, marital status, education and length of service.
dc.identifier.endpage6838
dc.identifier.issn1993-8233
dc.identifier.issue16
dc.identifier.startpage6825
dc.identifier.urihttps://rdlopen.rawdatalibrary.net/r/munzur/4848
dc.identifier.volume5
dc.identifier.wosWOS:000297623400020
dc.language.isoen
dc.publisherACADEMIC JOURNALS
dc.relation.ispartofAFRICAN JOURNAL OF BUSINESS MANAGEMENT
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.subjectBurnout syndrome
dc.subjectlife satisfaction
dc.subjectemotional exhaustion
dc.subjectdepersonalization
dc.subjectpersonal accomplishment
dc.subject.classificationBusiness
dc.subject.classificationManagement
dc.subject.classificationBusiness & Economics
dc.subject.otherJOB-SATISFACTION
dc.subject.otherSYMPTOMS
dc.subject.otherTHOUGHTS
dc.subject.otherNURSES
dc.subject.otherSTAFF
dc.subject.otherMODEL
dc.titleStudying the relationship between employees' occupational burnout levels and satisfaction of life: A research in private banks
dc.typeArticle
rdl.citation.wos1
rdl.oa.statusclosed
rdl.source.indexWOS
rdl.wos.indexSocial Science Citation Index (SSCI)