Sürdürülebilir Kalkınma Amaçları
Yazarlar
Yayınlar
- MakaleAçık Erişim2014Hospital and health care satisfaction levels of the parents with inpatient children
Arikan, Duygu; Saban, Fatma; Bas, Nazan Gurarslan
Objective: This research is done with the aim of determining hospital and health care satisfaction levels of the parents with inpatient children. Methods: Research was carried out descriptively at a university hospital after necessary permissions were taken from institutions. Parents whose children would stay at hospital between April-June 2012 formed the structure of the research and without using any sampling method, 171 volunteer parents were included in research. In collecting data, PedsQL Health Care Satisfaction Scale and descriptive information forms were used. In the statistical evaluation of data percentage distributions, means, standard deviation, t-test, ANOVA, Kruskal Wallis, Mann Whitney U test and alpha coefficient were used. Results: It was determined that there is statistically important difference between communication and technical skill sub-dimensions (p<0,05). It was confirmed that the longer the child hospitalized, general satisfaction of the parents who cannot supply their own necessities (p<0,05), related to moderate technical skill and emotional requirement sub-dimensions decreases (p<0.05). Besides, lower emotional satisfaction subdimension scores for those who had no accommodation (p<0,05), decreased general satisfaction level of the parents who had another child at home (p<0,05). Also family participation and general satisfaction subdimension scores of the parents whose child incurred financial burden was relatively low (p<0,05). Conclusion: Parents were not satisfied with health care services they received. Accordingly, it is offered that the nurses should have a right to make decisions on the procedures related to families' inpatient children and let them be with their children during the procedures and give them information on the procedures that will be applied on the children.
AtıfWoS5OpenAlex7
İncele - DergiIZMIR DR BEHCET UZ COCUK HASTANESI DERGISI