Emergency remote teaching: EFL instructors’ satisfaction with teaching online

The purpose of this study was to investigate English language instructors’ satisfaction with teaching online in an emergency remote teaching context. A mixed-method approach was used for data collection in which both quantitative and qualitative methods were used. While the quantitative data of this study were collected through the Online Faculty Satisfaction Survey (OFSS) with the participation of 205 instructors, semi-structured interviews were conducted with 16 instructors to collect qualitative data. The quantitative data were analysed through descriptive statistics. The qualitative data from semi-structured interviews were analysed through content analysis. The findings indicated that the instructors were not satisfied with teaching online. Although the convenience and flexibility of online education created a sense of satisfaction among the instructors, students’ low levels of motivation, participation and attendance in online classes, the lack of face-to face contact and interaction with the students, and students’ lack of technological equipment and internet connection problems were the most significant causes of the instructors' dissatisfaction with online teaching.